Switch to Click & Collect
and boost your sales!

QwikEat is an all-in-one online ordering solution that offers maximum flexibility to your customers.

Your customers can order via:
- QR code: 2 options available
- General QR code for your global ordering page
- Location-specific QR codes (table, counter, terrace, etc.) - unlimited locations
- Website: Via your personalized ordering page
- Mobile app: Directly from the QwikEat app
- WhatsApp: In a few messages with our smart chatbot

You choose the service options you offer:
- Takeaway (Click & Collect)
- Dine-in (table ordering)
- Delivery (if you have your own couriers)

You manage menus, hours, service options, and all orders from a simple, intuitive interface.

Setup is ultra-fast: less than 24 hours after your registration is validated. You receive a personalized ordering link you can share immediately with your customers.

No, no technical skills are required. Our interface is designed to be simple and intuitive. Plus, our team helps you get started.

Yes! There is no commitment and no setup fee. You can start using QwikEat immediately and stop whenever you want. You only pay when you make sales (2.5% + €0.50 per transaction).

QwikEat uses simple and transparent pricing:
- €0 monthly subscription
- €0 setup fees
- No commitment - you can stop anytime
- Only 2.5% + €0.50 per transaction, bank fees included

No, absolutely no hidden fees. You only pay 2.5% + €0.50 per transaction, bank fees included. Everything is included: ordering platform, payment management, customer support, and regular updates.

Order payments are paid directly to your bank account at the frequency you choose (daily, weekly, or monthly).

Stripe bank transaction fees are included in our 2.5% + €0.50 per transaction. You have no extra charges—everything is included, including transfer fees to your account.

Yes! QwikEat lets you create two types of QR codes:

General QR code:
A single QR code that links to your global ordering page, perfect for storefront display or marketing materials.

Location-based QR codes:
You can generate an unlimited number of location-specific QR codes, each tied to a precise spot (table 1, table 2, counter, terrace, etc.). When a customer scans the QR code, you automatically know where the order came from, which greatly helps service, especially for table ordering.

You can update your menu, prices, descriptions, and photos in real time from your restaurant dashboard. Changes are instantly reflected on your ordering page.

Flexible pricing by service mode:
QwikEat lets you customize pricing by service mode:
- Dine-in pricing
- Takeaway pricing (Click & Collect)
- Delivery pricing (if you offer delivery with your couriers)

You can apply different prices based on whether customers dine in, take away, or get delivery—useful to reflect packaging or delivery costs.

Yes, you set your opening hours and available pickup slots. You can also block certain slots during peak periods or temporarily close orders.

You can create as many options, add-ons, and variants as needed for each item (size, cooking, sides, allergens, etc.).

Yes, QwikEat gives you full control over your order flow to avoid kitchen overload:

15-minute slot management:
You can define limits per 15-minute slot for:
- A maximum number of orders (e.g., 10 orders per 15-minute slot)
- A maximum number of items (e.g., 20 dishes per 15-minute slot)

Automatic closing:
As soon as a time slot reaches the limit you set, it closes automatically and is no longer available to customers. This ensures your kitchen is never overwhelmed and you maintain service quality.

This feature helps you adapt order flow to your real production capacity.

Yes, customers can add comments to their order (cooking preferences, allergies, etc.).

Yes! QwikEat offers full WhatsApp integration. Customers can order directly through WhatsApp in a simple, intuitive way—without downloading an app.

A smart chatbot guides customers step by step: browsing the menu, adding items to the cart, customizing options, choosing a pickup slot, and secure payment. Everything happens in a few taps inside a WhatsApp conversation.

Yes, you receive instant WhatsApp notifications for every new order, in addition to email and SMS. You can choose your preferred channels.

Absolutely! You can chat directly with customers via WhatsApp to confirm an order, report a delay, propose a change, or answer a question. Communication is smooth and direct.

Yes, the chatbot reflects your brand with your name, logo, and can be configured to your preferences (tone of voice, automated messages, etc.).

No, WhatsApp integration is included at no extra cost. You still get the same pricing: 2.5% + €0.50 per transaction, no matter the ordering channel (web or WhatsApp).

You can track and view all your orders in real time on:
- The QwikEat mobile app - Manage orders wherever you are from your smartphone
- The QwikEat web admin interface - Access your dashboard from any computer

Both interfaces are synced in real time for optimal management.

You receive instant notifications via WhatsApp, email, and/or SMS for every new order. You can also view orders in real time on your dashboard.

Yes, you can refuse an order within a reasonable time frame and the customer is automatically refunded. You can also contact the customer directly through the platform.

If you’re running late, you can easily notify customers through the interface. An automatic message is sent to inform them of the updated delay.

Yes, you can print order tickets directly from your web admin interface or view orders on tablet/smartphone via the QwikEat mobile app in the kitchen.

Thanks to our partner Stripe, QwikEat accepts all popular payment methods in Europe:

Bank cards:
- Visa, Mastercard, American Express
- Debit and credit cards

Digital wallets:
- Apple Pay
- Google Pay
- PayPal
- Link (Stripe payment network)
- Amazon Pay
- Samsung Pay

Yes, all payments are 100% secure. We work with Stripe, our trusted partner and a global leader in online payments. All transactions meet the strictest PCI-DSS standards.

Stripe is an internationally recognized payment platform used by millions of companies worldwide (Shopify, Uber, Amazon, etc.). It guarantees maximum security and reliability for you and your customers.

Order payments are deposited directly into your bank account:
- First payout: 7 days after your first sale
- Next payouts: 1 business day after each transaction
- No transfer fees - you receive the full amount (minus our 2.5% + €0.50 commission)

No, there are no transfer fees. Payouts to your bank account are completely free, regardless of frequency or amount.

You can offer online-only payment or also allow payment on pickup.

If an order is canceled, the refund is automatic and the customer receives the amount in 3 to 5 business days.

Yes, you get a full dashboard with sales statistics, top products, peak hours, and more.

Yes, you can export all your order and sales data to Excel or PDF for accounting.

Your dashboard shows real-time revenue for the day, week, month, and year. You can also compare performance across periods.

QwikEat includes a smart personal assistant directly in your admin interface. Available 24/7, it answers your questions instantly and guides you through the platform.

The assistant is accessible at any time from your admin space. Just click the chat icon to ask questions in natural language.

The assistant can help you:
- Configure your settings and menu
- Manage orders and resolve issues
- Understand your analytics
- Find features quickly
- Answer all your questions about using QwikEat

The personal assistant handles most common questions instantly. For more complex or specific requests, you can always contact our support team by email at info@qwikeat.co.

QwikEat is accessible via:
- QwikEat mobile app - Downloadable on iOS and Android to manage orders on the go
- Web interface - Accessible from any browser on computer, tablet, or smartphone, with no installation

You choose the tool that best fits how you work.

Our technical team responds quickly to resolve any issue. In case of downtime, you are immediately alerted and kept informed until resolution.

Yes, all your data is hosted in France on secure servers and backed up daily. We are GDPR compliant.

We provide marketing tools: QR codes, customizable posters, social media visuals, and communication tips to announce your service.

Yes, you can create custom promo codes (percentage or fixed amount) with usage conditions (minimum amount, validity, number of uses).

Yes, customers can leave reviews after picking up their order. This builds trust and improves your visibility.

Yes, you can send notifications to inform customers about news, special offers, or events.